Privacy Policy

Last updated: August 25, 2026

Veterans Elite Drone Training Services ("VEdTS", "we", "us" or "our") respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, contact us, register for training, purchase a product or service, or otherwise interact with VEdTS.

We handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

Information We Collect

Depending on how you interact with VEdTS, we may collect information including your:

Name
Mailing and billing address
Email address and telephone number
Course, training location and scheduling preferences
Registration, attendance and training information
Drone experience and existing certifications
Information relating to Veterans Affairs Canada (VAC) funding
Invoice, payment and transaction information
Social Insurance Number (SIN), where required for T2202 reporting
Information required to prepare educational or tax documentation
Communications with VEdTS
Website usage information, including IP address, browser information and cookies or similar technologies

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

How We Use Your Information

VEdTS may use your personal information to:

Respond to enquiries
Register and enrol you in training
Provide access to online Ground School
Schedule and deliver in-person practical training and flight reviews
Communicate course information, schedules and updates
Prepare invoices and receipts
Process and record payments
Ship drones, course materials or equipment
Maintain student and training records
Prepare required educational and tax documentation
Provide documentation you may need when applying for VAC funding
Provide customer and technical support
Meet accounting, tax, regulatory and legal obligations
Improve our courses, website and services
Send information about upcoming training or VEdTS services where you have consented or where otherwise permitted by law

Social Insurance Number and T2202

As part of the course registration process, VEdTS may collect your Social Insurance Number (SIN).

Your SIN is collected specifically for the preparation and filing of the T2202 Tuition and Enrolment Certificate with the Canada Revenue Agency (CRA). The T2202 reports eligible tuition fees and enrolment information and may be used by students when claiming eligible tuition amounts on their Canadian income tax return.

VEdTS will only use your SIN for the preparation, administration and filing of required tax and educational documentation, unless another use is required or permitted by law.

Because a SIN is sensitive personal information, access is limited to authorized personnel and service providers who require the information for this purpose. Your SIN will not be used for marketing purposes.

Veterans Affairs Canada Funding

Many VEdTS students choose to seek funding through Veterans Affairs Canada (VAC).

VEdTS may provide students with invoices, course information and other documentation for use as part of their VAC application.

Unless specifically authorized by you, or otherwise required or permitted by law, VEdTS does not disclose your personal information directly to VAC simply because you have advised us that you intend to apply for funding.

Students remain responsible for the accuracy and submission of their own funding applications.

Consent

Where required, VEdTS obtains consent before collecting, using or disclosing personal information. Consent may be express or implied depending on the information being collected and the circumstances.

You may withdraw consent to certain uses of your personal information by contacting us, subject to legal, regulatory or contractual requirements. Withdrawal of consent may affect our ability to provide a service where that information is necessary to deliver it.

Sharing Your Information

VEdTS does not sell or rent personal information.

We may share personal information with service providers where reasonably necessary to operate our business or provide services to you, including:

Website and online form providers
Online learning platforms
Email and communications providers
Accounting and invoicing providers
Payment processors and financial institutions
IT and cloud storage providers
Shipping and courier providers
VEdTS instructors, flight reviewers and authorized training personnel
Accountants, legal advisers, insurers and other professional advisers

These parties are provided only with the information reasonably necessary for the services they perform.

We may also disclose personal information where required or permitted by law.

Payment Information

Payments may be processed through third-party payment providers or financial institutions. Where this occurs, payment information may also be subject to the privacy and security practices of those providers.

VEdTS does not intentionally retain complete credit card details unless necessary and handled through an appropriately secured payment system.

Information Stored Outside Canada

Some technology and service providers used by VEdTS may store or process information outside Canada.

Where information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to government or regulatory authorities in accordance with applicable law.

VEdTS takes reasonable steps when selecting service providers that handle personal information on our behalf.

Cookies and Website Information

Our website may use cookies and similar technologies to operate the website, understand how visitors use it and improve the user experience.

This may include information such as your IP address, browser or device type, pages visited, approximate location based on your IP address, and the date and time of your visit.

You can generally control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Email Communications

We may contact you regarding your enquiry, registration, course, invoice or services.

We may also send information about upcoming VEdTS courses or services where you have provided consent or where permitted under Canada's Anti-Spam Legislation (CASL).

Marketing communications will include an unsubscribe option where required. Unsubscribing from marketing communications will not prevent us from sending necessary administrative messages relating to your registration, invoice or training.

Protecting Your Information

VEdTS uses reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the personal information we hold.

These measures may include:

Limiting access to authorized personnel
Password and account controls
Secure third-party systems
Staff confidentiality requirements
Secure handling and disposal of records
Additional safeguards for sensitive information such as SINs

No electronic system can be guaranteed to be completely secure, but we take reasonable steps to protect personal information against unauthorized access, loss, misuse, disclosure, alteration or destruction.

Retention of Information

VEdTS retains personal information only for as long as reasonably necessary to provide our services and meet our accounting, tax, legal, regulatory and record-keeping obligations.

Different types of information may be subject to different retention periods.

When information is no longer reasonably required, we will securely delete, destroy or anonymize it in accordance with our record-retention practices.

Accessing or Correcting Your Information

You may request access to personal information VEdTS holds about you and may ask us to correct information that is inaccurate or incomplete.

We may need to verify your identity before responding to a request. Certain information may be withheld where permitted or required by law.

Privacy Questions or Complaints

If you have questions about this Privacy Policy, wish to access or correct your information, withdraw consent where applicable, or raise a privacy concern, please contact:

Privacy Officer
Veterans Elite Drone Training Services
PO Box 49099
Garden City
Winnipeg, Manitoba R2V 4G8
Canada

Email: letsfly@vedts.ca
Phone: 1-204-962-8684

Changes to This Privacy Policy

VEdTS may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology or legal requirements.

The most current version will be published on our website with the date of the latest update.